Information from Durness Health Centre

Surgery opening times

All surgeries are currently running on normal opening hours. This may be subject to change, but for now we are attempting to maintain as close to normal service as possible, whilst minimising unnecessary face-to-face contact. Please do not come to the surgery unless you have been asked to do so.

The opening times are:

Durness
Monday: 14:00-18:00
Tuesday: 09:30-13:30
Wednesday: CLOSED
Thursday: 15:00-18:00
Friday: 09:30-12:30

​phone 01971 511 273

​Kinlochbervie
Monday: 09:30-14:00
Tuesday: 09:30-17:30
Wednesday: 14:00-18:00
Thursday: CLOSED
Friday: 09:30-14:00

​phone 01971 521 260

​Scourie
Monday: 14:30-18:00
Tuesday: CLOSED
Wednesday: 09:30-14:00
Thursday: CLOSED
Friday: 14:30-17:00

​phone 01971 521 260

​Repeat prescriptions 

Repeat medications will be dispensed as normal. However if you usually receive a two month supply, you may only get a one month supply for a while, just until things settle down. Certain medications, such as the contraceptive pill, come pre-packaged in two or three month supplies and you will receive these as normal.
If you require a repeat prescription, you can either phone the surgery (recommended) or leave the repeat request slip in the locked letterbox on the wall by the front door. Please do not come into the surgery. As staff restrict their movements around the practice to ensure they meet social distancing guidelines the surgeries are often short-staffed, so please give 48 hours notice of prescription needs.
When you wish to collect your medications, please phone the surgery to let us know you are on your way and we will arrange to give them to you.

Please give 48 hours notice of prescription needs.

​GP clinics

There will be a doctor available for telephone consultations during surgery hours. If you need to speak to a doctor, please phone us to book an appointment as you normally would and we will arrange for the doctor to phone you back. The doctor will decide if a medical examination is necessary, however in most cases this will be unlikely

​Nurse clinics
For the time being there will be no nurse clinics. If you see a nurse for regular ongoing treatment or monitoring of conditions, they will be in touch to discuss this with you.

COVID-19
For the most up to date information and guidance relating to COVID-19, please go to https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

Symptoms of COVID-19 include:

- a new persistent cough
- fever
- shortness of breath
Current guidelines suggest self isolation for a period of seven days for those who develop symptoms and fourteen days for those who live in the same residence. If symptoms worsen while in isolation, phone NHS24 on 111. In the event of a medical emergency, please phone 999 and inform them you, or the person you are calling on behalf of have COVID-19 symptoms. If you need to speak to a doctor, you can phone the surgery as normal, however we ask that you follow the guidance given on the NHSinform website if possible.
​
Contact numbers
Durness surgery: 01971 511 273
Scourie & KLB Surgery: 01971 521 260
NHS24: 111
Emergency services: 999